Edit Terms and Conditions
If a customer wants changes to the Terms and Conditions before signing, follow these steps.
- Open the customer's order, and click the Documents tab.
- Scroll down to the DocuSign eSignature section, and click the Cancel Signature Request button.
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- Then go back up to the Contract Page section and click the Modify Terms checkbox.
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- A new entry for Custom Terms & Conditions appears. Double-click the text box next to it.
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- Click the Ellipsis.
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- Select Terms to edit.
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- The Terms appear.
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- To add/edit text:
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- Highlight all the text.
- To change text color, make it bold, or apply strikethrough, click the corresponding option on the formatting toolbar.
- When you are done making changes, click the OK button at the bottom of the text editing window.
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- Return to Step 30 of the main instructions to Generate the Contract Package again.