Edit Terms and Conditions

If a customer wants changes to the Terms and Conditions before signing, follow these steps.

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  1. Open the customer's order, and click the Documents tab.
  2. Scroll down to the DocuSign eSignature section, and click the Cancel Signature Request button. ClosedShow me...
  1. Then go back up to the Contract Page section and click the Modify Terms checkbox. ClosedShow me...
  1. A new entry for Custom Terms & Conditions appears. Double-click the text box next to it. ClosedShow me...
  1. Click the Ellipsis. ClosedShow me...

  1. Select Terms to edit. ClosedShow me...

  1. The Terms appear.ClosedShow me...

  1. To add/edit text: ClosedShow me...
    1. Type your new text or select the text to edit.
    2. Highlight all the text.
    3. To change text color, make it bold, or apply strikethrough, click the corresponding option on the formatting toolbar.

  1. When you are done making changes, click the OK button at the bottom of the text editing window. ClosedShow Me...

  1. Return to Step 30 of the main instructions to Generate the Contract Package again.